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Beyond the buy: How shipping excellence drives loyalty

with Starshipit, Rendr, Convert Digital, and Indigo8

Convert Digital Indigo8 Rendr
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Watch our on-demand webinar: ‘Beyond the buy: How shipping excellence drives loyalty’ and discover the strategies that turn one-time buyers into loyal brand advocates. Hear about successful brands and how their shipping strategies have helped them build lasting customer loyalty.

Expert speakers from Rendr, Convert Digital, Indigo8 and Starshipit have unpacked how each element of the delivery process enhances the customer experience, from checkout to the moment of unboxing.

In this on-demand webinar you will discover: 

  • 🤝 How shipping impacts loyalty – understand how each stage of the shipping process plays a critical role in cultivating customer loyalty. 
  • 🛠️ Cutting-edge tools – learn about advanced tools and innovations that align with evolving customer expectations. 
  • 🎙️ Real customer examples – get the inside scoop about successful brands, their innovative shipping strategies and learn actionable tips to transform your own operations.  
  • ⭐ Expert insights for success – hear directly from leading experts on how you can enhance customer retention using effective fulfilment strategies. 

Elevate your shipping operations to exceed customer expectations ahead of the peak season.  

 

Meet the experts 

Andrew Waite

Andrew Waite
CEO & Founder, Convert Digital

Convert Digital has helped top brands grow through seamless customer journeys and tailored solutions. With 10 years leading a global team, Andrew shares insights on delivering exceptional digital experiences.

 

James Fisher

James Fisher
Co-Founder & Head of Growth, Rendr 

Since launching in 2020, Rendr has focused on delivering retail products directly to consumers, on demand, offering unmatched convenience and driving growth for retailers. James discusses the impact of last-mile delivery technology on customer loyalty.

 

Geoff Luyk Headshot

Geoff Luyk
Onboarding Manager, Starshipit

Geoff is a seasoned expert in shipping and fulfilment solutions. He shares valuable strategies on how shipping excellence can drive customer loyalty and elevate the post-purchase experience.

 

Micheal Lee Indigo 8_white circle

Michael-Lee Boyd
Warehouse Product Manager, Indigo8

Indigo8 is a comprehensive apparel ERP that combines product, order, inventory and warehouse management into a unified process. Michael-Lee discusses his experience with improving customer loyalty and the overall customer experience.